My business is doing the heavy lifting for gravel and dirt up north, and I don't really have any experience with making a website or anything like that. I got my website up very quickly (with the help of a web design company to actually make the site) and Bluehost made it very easy to install Wordpress on the site.
I rated the support for Bluehost at 5 stars because I have not actually tried using their support at all.
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I have been using Bluehost for almost a year or so, it was so tough for me, to get started my blogging career with hosting issues.